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I recently asked HumbleDollar Forum readers if they talk about money with friends and family members. Though the sample is small, the answer is clear. It seems nearly everyone except me keeps their nose where it belongs–out of other people’s business
Perhaps my work as a physical therapist has dulled my sense of relationship boundaries. I’ve asked thousands of patients personal questions such as “Do you need help bathing?” Apparently, it’s just a small step from there to quizzing a close friend about her retirement plans.
With my mind in that mode, at the end of last year I scheduled a short presentation on personal finance with my rehab clinic co-workers.
In a previous lecture, I stressed the importance of posture in the prevention and treatment of a host of problems from back pain to breathing and swallowing difficulties. I reminded my colleagues that practicing proper posture is a simple, yet vital health habit. This time, I hoped to show my workplace friends the simple steps to a financially healthy retirement.
My objective was twofold. First, stretch my colleagues’ minds forward in time to picture their future selves when their working days are past.. Then, point them toward our workplace retirement savings plan as a means of laying up money for that future.
The rehab department is young. At 62, I’m well above average age. Most of the staff are caught up in the struggle of balancing the time demands of work and family life as they figure out how to meet the monthly bills and pay off debt. For many, saving for retirement can get shifted down the priority ladder of financial concerns.
Of the fifteen or so people I expected to attend, I knew the group’s financial acumen ran the gamut. Some were savvy, like the young woman who shared with me she’d started investing with her first paycheck, on the insistence of her father. But I’d picked up enough clues to know that a few folks on the other end of the spectrum lacked even a rudimentary grasp of how to prepare for old age.
For my talk, I planned to stay within professional bounds. After all, I’m a physical therapist, not a financial planner. Yet, even a layperson can share tips on tamping down spending while ramping up saving. That’s the crucial first step in gathering money to stuff into retirement accounts.
Let’s face it, I don’t have a slam dunk pep talk for motivating a person to save money. That trait is probably wired in at birth. But I did dangle the carrot of compound interest for those who hadn’t yet considered its power. Along with fear of old-age poverty, the lure of multiplying my money in the stock market drew me toward investing.
After saving, the next step is actually socking away those funds. That’s easily done automatically each paycheck, with just a few clicks on our employer’s 403b plan website. But there’s the hitch: I think folks unfamiliar with financial jargon might find it daunting. Looking for some aid, I scheduled an online video chat with Miguel.
Miguel is a Certified Financial Planner who works for our 403b plan provider. I’d recently received an email from him offering retirement planning advice. I was curious what he had to say. After checking his credentials through the Brokercheck feature on the Financial Industry Regulatory Authority (FINRA) website, I scheduled an appointment.
Miguel showed up for the virtual meeting full of knowledge and patience. Along with my wife, we navigated the 403b website together as he explained its features, while offering sound financial advice. I felt confident recommending his services.
Meanwhile, my audience at work got the skinny version of the website tour from me. I was hampered by the lack of a demo mode for the site, but still managed to zero-in on the steps needed to make a good start. For the full itinerary, I urged my friends to sign up for an appointment with Miguel.
Before their attention waned, I plugged the efficacy of index mutual funds, as I was keen on my friends avoiding the clutter of available active funds. My own preference is Vanguard’s Total World Stock Index Fund (symbol: VTWAX). But there are other good options, such as the Vanguard all-in-one fund choices.
I followed my lecture with an email containing links to a number of financial tools and topics, including HumbleDollar’s Two-Minute Checkup and a few chapters from Jonathan Clements’ Guide.
Was our time together well-spent? I can’t speak for my colleagues, but for me the answer is yes.
Thirty years ago, I didn’t know how clueless I was about managing my money to last a lifetime, until I chanced to pick up a book that sparked my interest to find out. Perhaps I’m deluding myself that I can spur another person to follow suit, but I’m unsatisfied until I know I gave it a shot. The rest is up to them.
Congrats for doing this, and sharing your experience. With my last employer, there was a 401(k) consultant who gave a US-company-wide video presentation on our plan and offered to have one-on-one meetings with anyone who wished them. Few took him up on them. In our 20-30 person office, there were only 3 of us who kept up with the available funds, their relative performance, and the general benefit provided by our employer. Coworkers came to me with questions about particular funds, allocation, and such. Of course, I never knew what they decided or took any action at all.
Ed, you did a good and noble thing here and I bet many in your audience will benefit greatly from it.
And a question: Do I understand correctly that Miguel’s services are paid for entirely by your employer and so are completely free-of-charge to all the employees?
If so, that’s great, but if his advice includes pitches for his company’s offerings, you may need to give some follow-up presentations on better options out there.
Yes, Miguel’s services are free. His conversation was guided by the sections on the website that educate employees about compounding and the market, along with encouraging good money behavior. We also plugged in actual numbers. I think our ages and numbers prompted him to suggest a retirement consultation–our projected retirement income is well above current expenses.
But the next fellow was the salesman. In fairness, I think any provider would try to sell advisor services. I regularly get emails from Vanguard pitching theirs, and from Fidelity when they held some of my money. The difference is in what they’re selling: the insurance company 403b provider is charging more, plus the fees from the active funds it is recommending. It’s also a big provider of annuities.
Any way you look at it, there are traps to avoid, which is why your suggestion for follow-up education is so on target!
Ed, in addition to providing knowledge, you have the temperament and disposition necessary to educate others on the importance of financial planning. Perhaps another career for you in retirement? Keep up the good work.
Thank you for your kind words, Marjorie, and for the suggestion. I occasionally think of an exchange here a while back regarding free financial advice similar to the tax service that Rick Conner and others participate in. There’s no end to the need for it.
There’s a big difference between preparing a simple tax return versus constructing a retirement plan. I don’t think we will ever see it being done for free.
More and more I think hourly paid planning makes sense. I do know one advisor who gives clients a choice between a percentage or a flat fee.
Good thing that you have done. Maybe a small thing but might make a big difference to some 30 years down the line.
Main problem I see more generally is that money is such a social taboo that no one likes talking about it except perhaps the wrong sort of people in a self aggrandising way. Thus a lot of ” education” is handed over to professionals who may be more salesmen than educators/ independent advisers. This site and many others along with podcasts etc are changing that. We’re not just getting a corporately led line from newspapers etc anymore but you have to be i) seeking them out and ii) able to filter out the chaff from self appointed stock picking and real estate gurus etc.
You gave your coworkers a great opportunity to learn and act. Having access to a CFP through the the 403 is a valuable tax free fringe benefit, at least IMO. Foolish not to use it.
Dan, what I did not mention is that there was also a push toward a “retirement planner.” He turned out to be a salesman with a hard pitch for their portfolio management services after retirement. He got pretty frustrated with me. I made a strong pitch to my co-workers as well–to avoid the pre-retirement meeting when the time comes. Knowing about the feed toward their end game gave me pause about the recommendation for the CFP, but I felt the benefits outweighed the possible negative,
I should mention that the plan provider is a large insurance company, not a discount broker.
After I retired I put on a similar dog/pony show for the folks at my former medical workplace (hospital). It was very well attended with 10 people saying they wanted more info. That number has now dropped to the two remaining folks who annually touch base with me and check in whenever the market tanks. After 10 years, 2:50 keeping up the good work isn’t too bad, I guess. Those two are now both retired and sitting pretty financially.
Well done Edmund. You deserve a lot of credit for making the effort.
I gave some lunchtime presentations on our pension plan – they were well attended and generated a lot of interest.
we also added an informal brief retirement savings pitch to our new hire orientation
I also did some informal presentations to nurses at my wife’s surgery centers.
you may never know what specific act will help someone – but I have no doubt you helped someone.
Thanks, Rick. I’m not surprised by your own efforts–and you’re still giving here on HumbleDollar.
This was good, Ed. I had to learn from books also. Have tried to make sure our kids are educated more than we were. Chris
Thank’s Chris. We’ve done the same with our daughter, and it’s paid off. She’s more financially astute than I was at nearly twice her age. But that’s partly due to our efforts and partly from her natural inclination to search out good information.
When you take the time to talk to others about money, you never know what will stick. I’ve been surprised over the years by the number of folks who have thanked me for my financial advice from years earlier — advice I can’t recall giving. I just hope I didn’t say anything foolish!
Foolish from you–never. From me, on the other hand… That’s why I liberally distribute links to your articles!