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IN THE 1980s, I SPENT nearly 12 weeks in an Australian hospital. I learned that language is not always universal. I was a corporate auditor for General Electric, and the company had sent me to Australia for a three-month assignment. To Yankee ears, Australians have an accent. But at least we speak the same language. Or so I thought.
Within a week of getting to Australia, I was diagnosed with subacute bacterial endocarditis (SBE), a serious bacterial infection of the blood. I was born with a slight heart defect which makes me more susceptible to SBE. Prior to about 1955, it was universally fatal. I don’t blame the Aussies for my infection. I’m pretty sure I contracted it before going to Australia.
The general practitioner said I needed to go to a hospital and be hooked up to intravenous penicillin 24/7. I could go to a private hospital, which would be more like a U.S. hospital, or to a hospital for veterans. I asked which had the best equipment and doctors. He said the veterans’ hospital, so I went to Concord Repatriation General Hospital in Sydney. I had never been in the military. I have no idea why I was allowed to be treated at an Australian veterans’ hospital.
Nurses are not nurses. There were no private or even semi-private rooms in the hospital. I was in a ward with 24 beds. Nurses would walk up and down between the rows. If we needed something, it was not unusual to call out for the nurse. I heard other patients call out “nurse” or “sister.” Thinking “sister” was somewhat derogatory, I always said “nurse.”
One day, the head “nurse” confronted me. She asked why I called her a nurse; she was a sister. I learned that, in Australia, “nurse” refers to what we would call a student nurse. Once a nurse completes training, she is a sister. Because this was a teaching hospital, we did have “nurses”—meaning student nurses—but most of the nursing staff were “sisters.”
Question: What do you call a male nurse in Australia? Answer: sister. The term sister is non-gender specific. At least a quarter of the sisters were male. It was completely acceptable to call a male nurse “sister.” I was insulting them by calling them “nurse.”
Doctors are not always doctors. After the head sister got me straightened out about calling her sister, not nurse, she asked why I called my doctor “doctor.”
“Because he’s a doctor,” I stammered.
“No, he is a mister,” she replied emphatically.
It took me several more minutes to understand. In Australia, a specialist is no longer a doctor. He or she is a mister or missus.
Not only had I been insulting all of the nurses by calling them “nurse,” I had also been insulting my doctor by calling him “doctor.”
Several years ago, I told this story to a business professor colleague, who was English and had just come to the States. He looked at me with amazement. “You mean you don’t call the best doctors mister or missus?” I assured him we did not. He explained that he had been looking for an eye specialist in St. Louis, our nearest large city, and he was frustrated that all he could find were doctors. None was a mister or missus. He assumed this meant St. Louis had no top-flight eye doctors.
Theaters are not always for shows. At one point, I completely lost my appetite and began to become jaundiced. My doctor decided to inject my blood with dye and take some X-rays.
Soon after, a sister came to my bedside and said the doctor wanted me to go to theater that afternoon. I told the sister that I appreciated the doctor’s concern. I was glad he was trying to cheer me up, but I really didn’t feel like going to the theater. I also silently wondered what type of movies they would show to veterans in a military hospital. All I could imagine was a movie that told soldiers not to have sex with the locals to avoid venereal diseases. The nurse emphatically told me that I would be going to theater that afternoon. Again, I graciously declined.
I finally understood. “Theater” is what we would call “operating room.” In the early days of surgery, it was common for medical residents to stand on a second-floor balcony and watch the surgeon work. It was a theater in a very real sense. They had found an aneurysm in my abdomen and wanted to remove it before it ruptured. I did go to theater that afternoon. Instead of watching a show, I was the show. The operation was a success.
That wasn’t the end of the idiosyncrasies I encountered. Here are four more:
I should have been on intravenous penicillin for just four weeks. But for some reason, I wasn’t getting better. At the six-week point, GE paid for my wife to come to Australia. She was there for the last two weeks of May and almost all of June. While it was turning to summer in the northern hemisphere, it was getting colder in Australia and she had not packed for winter.
My wife set by my bedside faithfully. I did persuade her to take one day off and visit a local zoo. Koalas sleep about 20 hours per day and always look peaceful. She learned that Koalas get enough moisture from Eucalyptus leaves that they can go for weeks without leaving a Eucalyptus tree. She was also told that Eucalyptus leaves contain a mild narcotic. Those peaceful looking Koalas are happy because they sit there happily ingesting narcotics.
For what it’s worth, the Australian Koala Foundation disagrees.
Larry Sayler is the only person with a Wharton MBA who also graduated from Ringling Bros. and Barnum & Bailey’s Clown College. Earlier in his career, he served as CFO for three manufacturing and service organizations. For 16 years before his retirement, Larry taught accounting at a small Christian college in the Midwest. His brother Kenyon also writes for HumbleDollar. Check out Larry’s earlier articles.
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I had an acquaintance who was a professor in New Zealand. He hosted me in Auckland and we hosted him in California. On his first night here, we went to a restaurant and he wanted coffee. The server asked if he wanted cream with his coffee, and he was bewildered. To him that meant whipped cream. I had to explain it was just “milk.” He was also confused, in that noisy restaurant, when the fast-talking server asked if he wanted “soup or salad,” which he processed as “super salad.”
When I was in NZ, we had similar food-related confusions, but the conversation I remember best was when we planned to take a ferry out to an island outside of Auckland. He told me that a “return” ticket would be $28. I went blank: OK, that’s how much it will take me to get back, and but how am I going to get there? I had to explain that we call that a “round-trip” ticket.
In one email exchange, he asked me a specific question that I needed to check with my husband. I was traveling at the time, and I replied that I was “on the road” but would discuss it with my husband when I got home. He was stunned. Apparently where he’s from, “on the road” means cheating on one’s partner (or looking for extracurricular activity)!
A bigger issue than the language was that in the U.S., he would confidently step into an intersection after looking only the “wrong” way (they drive on the left in NZ), and I had to be very alert to keep him from getting killed.
I laughed out loud! Thanks.
I’m glad your health was addressed for your own safety Larry.
I’d had a pal in one of the USA VA hospitals that sounded similar, one of many in the USA. Luckily he’s fine now. A heart of gold, changed by wars climate.
Your information reinforces my understanding of all industries.
They all have their own ‘jargon’.
Medical, Financial, Emergency services, Transportation (Public&Private), CivilService, Automotive, Wholesale, Retail, Shipping, etc.
That last paragraph sounds like something only a local would know. I guess you were accepted as one of them.
Glad you’re well with another chapter of your life story to tell. Little doubt you put many a smile on a few faces outside the circus exploits you’ve had.
Best to you & yours…
I was hoping your article was going to answer the age old question of which direction water drains from the toilet, err you can use the dunny out the back or the low in the front, in Australia.
The below Atlantic article link addresses the question.
https://www.theatlantic.com/technology/archive/2014/09/toilet-water-in-the-northern-hemisphere-doesnt-rotate-differently-than-in-the-southern/380598/
Oh, that reminds me of the Smarter Every Day/Veritasium videos from a few years ago.
Here is the starting video for anyone who hasn’t seen it:
https://youtu.be/aDorTBEhEtk
(You would need to watch on a laptop or desktop computer I believe because you have to have two videos playing simultaneously.) It seemed very innovative when I watched it originally.
Glad you survived! I grew up in England so recognized all those terms – and wasn’t there a matron? I don’t remember having difficulty with terminology when I moved to the US (although why “medication” instead of “medicine”?) but it was extreme culture shock the first time I had to write a check to a doctor.
Another “lost in translation” moment –
I also spent three months in Venezuela on a General Electric assignment. I had a nasty reaction to a malaria medicine the US-based GE doctor had prescribed.
My local GE contacts took me to the emergency room. The doctor there gave me a shot. Not being conversant in Spanish, I asked the local GE person what the shot was for.
Several minutes of discussion ensued between that person and the doctor. Finally, the GE rep. turned to me and said, “Don’t worry, it’s just water.”
Make you wonder how we humans communicate at all.
Marmite does indeed taste horrendous, sort of like used engine oil although I never actually tried the oil. My English friend tried to convince me I was wrong and give it another try – I was right.
He gave me a 500 piece puzzle of the jar contained in a large replica jar of the stuff. It haunts me every time I go into my closet where it resides on a self.
I just enjoyed a slice of Marmite toast for breakfast. Just one of those acquired tastes, I guess. Don’t get me started on my opinion of grits.
Your local charity shop or senior center may take the puzzle.
Shrimp and grits here in Georgia are amazing. High praise from a California transplant!
Oh my. I guess you can’t take the UK out of a Brit.
Grits are great with butter and cheese ummmm good.
Mr. Quinn, those are fighting words. I have a jar of Marmite in the refrigerator and regularly partake, though — out of deference to those around me — I do brush my teeth immediately afterwards.
You keep it in the fridge? Doesn’t that make it hard to spread? Mine does fine in a cupboard. Sorry, cabinet.
It spreads just fine. It probably doesn’t need to be refrigerated. But Americans seem very fond of refrigerating food, and it’s a habit I’ve adopted. By contrast, my grandparents in England refrigerated relatively little and, indeed, their refrigerators were tiny by U.S. standards.
You’re a better man than I am Jonathan. I like blood sausage though and haggis too.
I actually saw the Skippy show on PBS here in the States. It seems I was the only viewer though lol.
There were at least two viewers. I remember watching the show as well.