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Selling My Soul

Google Gemini

THE GLINT OF a polished mahogany desk, the thrill of a closing handshake—that’s the image they paint of being a financial advisor. But for many of us starting out, the reality was a cramped cubicle and the relentless pressure to churn out variable annuity sales. For five years, I was a cog in that machine, and let me tell you, the shine wears off fast.

The Allure of the Annuity. Fresh out of college, I needed a job, and financial services seemed promising. My firm pushed variable annuities—these investment vehicles touted as retirement silver bullets. They promised growth potential tied to the stock market, guaranteed income streams, and tax advantages. The idea was to build a trusting relationship with clients, understand their needs, and present the annuity as the perfect solution.

The Coaching Cacophony. Training was intense. We drilled sales scripts, practiced overcoming objections, and learned to navigate the murky waters of financial jargon. The emphasis was on features, not drawbacks. Surrender charges, high fees, and the inherent market risk—these were glossed over. Our success hinged on portraying annuities as a one-size-fits-all magic potion.

The Clientele Charade. We were encouraged to target nearing-retirement individuals. The script emphasized security and peace of mind. But more often than not, we ended up meeting folks with a hodgepodge of financial concerns. Anxious pre-retirees worried about health care costs. Widows grappling with sudden financial responsibility. The cookie-cutter annuity pitch just didn’t resonate with their complex situations.

The Pressure Playbook. The real kicker was the relentless sales pressure. Quotas loomed large, and commissions were hefty. There was an unspoken (sometimes spoken) expectation to prioritize sales over genuine financial planning. This gnawed at me. I started questioning if I was truly helping people or simply pushing a product.

The Moral Minefield. The ethical tightrope walk became ever-present. A retired teacher, hesitant but trusting, poured her life savings into an annuity—a decision I increasingly doubted was in her best interest. Another client, a blue-collar worker nearing retirement, seemed more suited for a simpler, lower-cost investment strategy. Yet, the hefty commission on the annuity was tempting. These situations ate at me, eroding the initial belief that I was making a positive impact.

The Cracks Begin to Show. The internal conflict started to manifest. Sleepless nights, a constant knot of anxiety in my stomach—these were the unwelcome companions to my “successful” sales record. My colleagues, for the most part, seemed numb to the ethical implications. Their focus was on the next sale, the next paycheck. But for me, the facade crumbled.

The Breaking Point. One evening, I sat across from a couple on the brink of retirement. They were trusting, eager to secure their future. As I launched into my practiced annuity spiel, a voice inside me screamed “Stop!” Here were people counting on me, and I was about to potentially saddle them with an unsuitable product, all for a commission. I choked back the script, apologized for my time, and gently suggested they seek a fee-based financial advisor who could create a personalized plan.

The fallout was predictable. My manager, initially surprised, then launched into a guilt trip about lost opportunities and missed bonuses. But for the first time, I felt a sense of clarity. I quit that day.

Life After Annuities. The transition wasn’t easy. Finding a new role required explaining the gap in my resume—the “variable annuity detour” as I came to call it. Eventually, I landed a job at a reputable financial planning firm. Here, the focus is on genuine financial well-being, not product quotas. We create customized plans, considering each client’s unique needs and risk tolerance. There are no hidden fees or pressure to sell specific products.

Looking Back: Lessons Learned. My experience in the variable annuity industry was a disillusioning one, but it was also a valuable lesson. It taught me the importance of ethical financial advice and the dangers of prioritizing sales over genuine client needs. Here’s what I want people to take away:

  • Buyer Beware. Variable annuities can be complex instruments. Do your research, understand the fees and risks, and seek advice from a qualified, fee-based financial advisor who puts your interests first.
  • Ask Questions. Don’t be afraid to challenge what a salesperson tells you. Get everything in writing and compare different options before making a decision.
  • Financial Planning, not Product Pushing. True financial planning takes a comprehensive look at your situation and goals. It’s not about selling you a specific product.

The above was created by Google Gemini based on this request: “Write an 800-word article about my life as a variable annuity salesman and why I quit.” To read more about this experiment, check out Man vs. Machine.

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Martin McCue
3 months ago

Too cutesy, and the flowery language operated to discourage me from reading this very closely.

Mike Wyant
3 months ago

The first part of the article reminded me of the movie, “Glengarry Glen Ross”. Great movie btw.

AKROGER SHOPPER
3 months ago

Jonathon great experimental article. Will this be a first in a series? It’s good to experience AI with all the reviews and everyone continues to learn something new with each HD article.

Chuck BV
3 months ago

After reading several of these examples in Humble Dollar, it is too easy to imagine a world of AI rehashing and repeating AI. See also: https://en.wikipedia.org/wiki/Enshittification

L H
3 months ago

Please explain to me again, why Humble Dollar is creating these articles instead of human articles based on human experiences?

Jeff Bond
3 months ago

I did not see the word “fiduciary” used in this AI article. Why didn’t the guilt lead to a description of how that would work?

William Housley
3 months ago

I put this comment in the other article published today. I thought I should copy it here too: “Captain Kirk is a good example on how to use AI. The computer gave him information. The computer did not create nor did it make decisions.”

Dan Smith
3 months ago

That’s true William, but how much Jim Beam could Jim beam if Jim could beam Jim Beam?

Dan Smith
3 months ago

So I’ve actually written an article on this subject and I can see how using AI as a tool may have been useful for ideas. And the articles contents are actually pretty accurate. Would my article look different had I seen this first? Would I have been tempted to copy and paste parts of the AI generated story to my own? Will this fake piece get more likes than mine? I’ll find out a couple weeks from now. 

Nuke Ken
3 months ago
Reply to  Dan Smith

Dan, I seriously doubt there is any chance that this piece will get more likes than yours. Disclaimer: The previous prediction is not based on the use of any AI tools.

Dan Smith
3 months ago
Reply to  Nuke Ken

Thanks Ken!

Newsboy
3 months ago

The last part of the selected AI prompt / question “…and why I quit” – was perhaps leading the AI witness just a wee bit. 🙂

1PF
3 months ago

Is Google Gemini showing bias by recommending the advisor be fee-based rather than fee-only? I’d be curious what the other AI tools would say.

1PF
3 months ago

My point was different from about being in favor of vs. against variable annuities. It was about the bias of recommending fee-based vs. fee-only advisors. A fee-based advisor can also receive commissions, whereas a fee-only advisor does not.

I tried giving your original “why I quit” prompt to ChatGPT and to Google Gemini. ChatGPT did not mention specific advisors. Google Gemini produced three drafts, one of which included the fee-based advisor recommendation and the other two did not mention a type of advisor.

When I repeated the prompt and added “Recommend a type of financial advisor” the results changed. ChatGPT included two paragraphs about fee-only advisors, who adhere to a fiduciary standard. Google Gemini again produced three drafts, all including paragraphs about advisors who are fiduciaries; one used the term fee-only but the other two misleadingly used fee-based.

Steve Spinella
3 months ago
Reply to  1PF

Differences like that may reflect that in the body of work available as a whole, this distinction that matters to you (and many others) is not consistently agreed upon. Given the amount of text generated with an indirect aspiration to increase sales, and the proliferation of fee-based advisors, I don’t find it very surprising.

Edmund Marsh
3 months ago

That’s sobering.

Chuck BV
3 months ago

These contrasting essays are more valuable then the stand-alone samples presents so far.

Dan Smith
3 months ago

Wow. That sounds a like like what a sales manager once told me when I questioned the variable products.

Last edited 3 months ago by Dan Smith
Laura E. Kelly
3 months ago

I’m glad Max Headroom, beset with gnawing questions about his role selling variable annuities, saw the light and moved on to a more enlightened level of financial advising. I think maybe Max then wrote the “All You Need is Three” article? 😂

Marjorie Kondrack
3 months ago

Thought the title intriguing and article held my interest. Was a little more personal than most
A1 articles I’ve read.

Nuke Ken
3 months ago

This one is a little scary. I’m not at all certain I could have detected it was AI.

Edmund Marsh
3 months ago
Reply to  Nuke Ken

I agree. Maybe a little formulaic—the hopeful start, then disillusionment and crisis, with eventually a happy ending—but sometimes the short version of a life is like that. But, a writer couldn’t build a portfolio of work with these more personal stories, the inconsistencies would eventually end the charade, wouldn’t they? And the “flat” pieces Marjorie refers to wouldn’t hold interest for long. I think Jonathan’s right. A writer might use AI as a tool, a tool that may take time and practice to use skillfully.

Steve Spinella
3 months ago
Reply to  Edmund Marsh

All great tools take time and practice to use skillfully, don’t they? In this case, both the users are learning…and also the large language models themselves! Good feedback loops will help both get better results over time.

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