Dollars and Sense
Sonja Haggert | Sep 13, 2021
OUR MONEY DECISIONS usually aren’t driven by rational thinking and financial math. That’s one of Morgan Housel’s key messages in his recent book, The Psychology of Money: Timeless Lessons on Wealth, Greed, and Happiness. He uses history and personal tales to highlight a crucial insight into our relationship with money—that we often feel as though we’ll never have enough. The book contains no formulas for success, no get-rich-quick stock tips. Housel states the premise this way: “Doing well with money has a little to do with how smart you are and a lot to do with how you behave. And behavior is hard to teach, even to really smart people.” It didn’t take long for me to become engrossed in his theories about investment behavior. I guess we all like to read about what makes us tick. There’s plenty of that in this book. But there’s also a lot about why we make bad money decisions—even when we ought to know better. What makes this book readable are the stories and interesting tidbits that Housel uses to support his observations. For example, there’s a comparison between Bill Gates and his close friend, someone we haven’t heard of before. Why did Gates become incredibly successful and his close friend didn’t? It isn’t for reasons that might jump to mind: genius, ambition, confidence, hard work. No, Housel attributes the difference to luck or, in this case, bad luck. And not on Gates’s part. Ultimately, the author feels the reward for financial success is freedom. “The highest form of wealth is the ability to wake up every morning and say, ‘I can do whatever I want today’,” writes Housel. “The ability to do what you want, when you want, with who you want, for as long as you want, is priceless. It is…
Read more » Hit With Dynamic Pricing! Has this happened to you?
Sonja Haggert | Oct 9, 2025
My husband and I are big fans of Broadway Theatre. We went to see a show recently and decided to buy tickets for a future performance while we were in town. The last time we did this, the box office saved us the fees typically charged online. Imagine our surprise when, thanks to dynamic pricing, we actually paid more at the box office. We were in the city with close friends on Thursday, September 4th, and decided to buy tickets for &Juliet on October 19th. On Sunday, September 7th, out of curiosity, I decided to go online and check the location of the tickets. I was surprised to see that my seat was still available. Not only that, the seat I paid $250.00 for was showing a price of $192.50. Concerned that an error had been made, I called the Stephen Sondheim box office. The good news: my seat was confirmed. The bad news is that I was told the price we paid was accurate because they use dynamic pricing. Apparently, there was a huge demand on September 4th for tickets on October 19th? I checked, and the 19th is neither a holiday weekend nor close to Thanksgiving and Christmas. The person on the phone told me that the fees on that $192.50 were $15.00, or a total of $207.50 if I had waited until we got home and called. I paid $42.50 more for the same ticket for the same future date. Would the fees online have been $42.50? Maybe I didn’t check. This was the time for me to look at the definition of dynamic pricing and find out if it was legal. By definition, “it is the practice of varying the price for a product or service to reflect changing market conditions, in particular the charging of…
Read more » A Million Dreams
Sonja Haggert | Nov 15, 2022
I DIDN'T WIN the Powerball lottery—this time. That’s too bad because I knew exactly what I’d have done with the money. I’ll bet you did, too. I was ready to pay for the education of all of our nieces’ children. “Go where you wanna go,” as the song says. My favorite charity would also have been on the list. Laurel House, a domestic violence agency, does tremendous work in Montgomery County, where we live in Southeastern Pennsylvania. Lest you think I don’t have something personal in mind, there’s a condo in Florida that I’ve had my eye on. And another one in New York City, so I could attend a Broadway show at a moment’s notice. All in my dreams, of course. Because I didn’t win—this time. Which means I won’t be on the evening news. In Pennsylvania, you must fill out a claim form to get your prize. The state will reveal your name, the town or county where you live, and how much you’ve won. Why does the state insist on this? It wants the public to know that you can indeed win, plus the more winners it publicizes, the more people play. Pennsylvania also has an open records law, which makes such information public. With such a revelation, all my friends and neighbors would have known I was RICH. I may have discovered friends and family I didn’t even know about. How would I say “no” to them? More to the point, how do you decide when to say “no” in general? Then there’s the whole issue of safety and scams. My lawyer friend said someone might have filed a bogus lawsuit against me or staged an accident, hoping I would pay up. There are loopholes around the identity issue, such as forming a trust to claim…
Read more » Right Turn
Sonja Haggert | Sep 13, 2019
MY HUSBAND IS the consumer every company should fear. In my last post, I detailed his multi-month research that preceded our recent car purchase. This time, he decided to investigate auto insurance. The Gecko’s promise to save 15% had hit a nerve. A savings of 15% on a $2,500 annual insurance bill for two cars would be worth the effort. But, of course, being the thorough person that he is, my husband had to check out every other insurance company on the planet. What an eye-opening experience. He started by getting online quotes. Then he called and asked for a hard copy confirmation. The initial online quotes looked amazing until he delved into the details. The coverage was minimal. When he asked the companies to replicate our current coverage, the quotes doubled. Upon further inquiry, he found out it was partly due to a claim. That made sense. But what claim? We couldn’t think of any accidents or traffic tickets. This is where it gets interesting. The agent said there is a clearinghouse that tracks insurance claims. The Comprehensive Loss Underwriting Exchange, or CLUE, looks at “incidents” on your report. We had three claims. In two instances, we had needed to jump start an antique car we own. These were incorrectly labelled as towing calls. My husband explained to the agent that we had a separate policy for the antique car and were not asking him to include it in the quote. It didn’t seem to matter. The other claim was for a damaged windshield on a car we had since sold. We decided that, since we had insurance, we should put in the claim. Isn’t that why you have insurance? It turns out that, while the claim may not negatively affect your premium with your present insurer, it could add…
Read more » A Taste for Junk
Sonja Haggert | Dec 21, 2022
BONDS ARE IN THE NEWS again. Everyone’s talking about Series I savings bonds and Treasurys. But what about corporate bonds, both investment-grade and junk? Nine years ago, we started following Marc Lichtenfeld’s investment service that recommends corporate bonds. When my husband suggested we try it, I asked, “Aren’t corporate bonds junk bonds?” Forgive the holiday reference, but I had visions of Michael Milken dancing in my head. From the beginning, my husband was all in. He was intrigued by the high rates corporates would pay and the opportunity for diversification. I was concerned about the risk. Once we got started, though, I found a lot to like. Corporate bonds carry ratings that help distinguish their creditworthiness. Three credit rating agencies—Moody’s, Standard & Poor’s and Fitch—sort corporates into investment grade, speculative grade, likely to default and defaulting. Each tier has a corresponding letter grade, from AAA to D. Bond buyers can look up the gradations among the three rating agencies to understand what each rating means for any given bond. In general, a top rating of AAA is reserved for U.S. Treasurys and the strongest blue-chip companies. Investment-grade corporate bonds can get grades ranging from AA+ to BBB-. Anything lower is speculative or not investment grade—junk, in other words. We compromised by buying investment-grade bonds at first. Gradually, we ventured further into the depths of junk, even buying C- and D-rated bonds as time went on. These are the bottom rungs of junk. A grade of D, for example, usually signifies “in default.” How, then, have our junk bonds held up? Surprisingly well. For a risk-averse investor like me, a crucial selling point was their relatively low default rate of 2.5% to 3.5%. High-yield bonds have also posted sturdy returns, according to Bloomberg data cited by money manager Hotchkis & Wiley. The…
Read more » Vet These Policies
Sonja Haggert | Mar 9, 2023
YOU LOVE THEM LIKE family. You want them to have the best care possible. You have insurance for yourself, your family, your home, your car and your upcoming vacation. Why not for your pet? One of our friends recently opted for pet insurance—after multiple trips to the vet, with more than 20 medications prescribed. Intrigued by the idea of pet insurance? Here are eight choices and what they offer: Pets Best covers everything, including medications, physical therapy and even acupuncture. It also covers senior pets and makes it easy by paying the veterinarian directly. You can decide if you want a $5,000 annual cap on reimbursement or unlimited coverage. You can also customize your policy. Payment options are monthly, quarterly or semiannually. Trupanion may be your choice if you prefer to avoid paying deductibles. It will also pay the veterinarian directly, and there’s no cap on the number of claims you can submit. There is, however, a limit to how much you can customize your policy. Lemonade is great for digital claims. Your claim can be reimbursed within minutes through an app on your phone. The coverage isn’t available in all states. ASPCA offers complete and accident-only coverage. Coverage starts at $10 a month and allows you to adjust the reimbursements to suit your budget. Pumpkin plans can have annual caps on reimbursements, such as $20,000 for dogs and $15,000 for cats, though pet owners can also pay up for unlimited coverage. Healthy Paws doesn’t cover hip dysplasia, a common dog problem, if a pet is six years or older at the time of enrollment. Prudent Pet offers acupuncture and chiropractic care coverage if a veterinarian recommends it. It may have a longer claim-processing wait time than some of the other policies. Nationwide covers cats and dogs, but also exotic pets. This…
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