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Thank you Jonathan for as always, for your willingness to tell your story, the good and the bad.
I have one big mistake to get out there.
About 10 years before my wife and I retired, I started getting interested in money. I educated myself about index versus managed funds, fees, etc. While both of us had sizable 403b accounts that were tied up at work, I put all our after tax money in Vanguard. When we retired, both our traditional IRA’s were moved to Vanguard. I was happy with the decisions we had made regarding Vanguard.
We retired in 2013 and promptly moved from Ohio where our jobs were to Austin TX. One of the first things we did was open a checking account at the closest bank which happened to be a Wells Fargo. When the bank learned of the amount of our assets, they were all over us suggesting we meet with their high net worth specialists. We could have said no but thought it wouldn’t be a bad idea to listen. So to make this long story short, in a matter of weeks we had signed up with them to take care of all our IRA and after tax money. They had an impressive sales pitch that we fell for complete with many hard to understand fancy colorful graphs. So now all our money was tied up at Wells Fargo with a 1.5% fee compared to the much lower Vanguard fee. All of the attention we received was on the front end to get the money. In the 2 years we were with them, our contact never reached out to talk about how things were going. Also during those 2 years we received almost impossible to understand statements with contact names and phone numbers that didn’t in any way line up with the people we signed up with. So, after two years of this, I did some rough math and determined we would have been better off staying with Vanguard and in the process realized I had violated to of my most important aspects of investing. Simplicity and low fees. So we decided to go back to Vanguard where I could understand and keep track of things. It should come as no surprise that there was plenty of help when it came to getting our money and almost zero help in getting it back. It took 8 months, many phone calls and a $1,000 redemption fee per account. Sometimes you have to learn the hard way. Trust yourself and remember there are people out there who desperately want your money but aren’t very interested in you once they have it.
It seems to me that some large companies develop a rotten culture and it’s best, if possible, to simply avoid. I’ve banked with PNC for many years and they call me regularly in an effort to sign me up for their wealth management services. I ignore the calls.
Well the big banks all seem to be corrupt. Per Forbes:
Still, many other U.S. banks are regularly forced to pay fines and fees. Wells Fargo has paid $27.3 billion in penalties for various offenses since 2000, according to Violation Tracker. For comparison, Violation Tracker reports that JPMorgan Chase, the country’s largest lender, has paid out $39 billion, while Bank of America(the country’s second-largest) and Citigroup (the country’s third-largest) have paid out $87.2 billion and $26.9 billion respectively.
The article did not provide a timeframe for these fines, but does that really matter?
I think I’ll stick with my cash being mostly in Vanguard’s Federal Money Market Fund and my local credit union.
Considering Wells Fargo’s past history I wouldn’t open an account with them with even $1:
Wells Fargo has paid billions of dollars in fines and settlements for a variety of violations, including: