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More than forty years after we first met, Mrs. Dolezal sent me a letter shortly before she passed away.
By then I had long since finished school, built a business with my twin brother, retired, and settled into a comfortable life. The years between us had quietly slipped away.
As I read her letter, one passage stopped me in my tracks.
“You are like a son for me. I shall never forget the kindness and strength you showed me after the devastating shock of my husband’s death… You were a young man at the time but you took on a heroic task… I shall never forget what you did for me and my children.”
I sat there for a long time.
For decades I had remembered the kindness the Dolezals had shown my family. I had remembered the jobs, the friendship and one particular Christmas Eve.
I never imagined that Mrs. Dolezal had been carrying memories of me.
Her letter transported me back to 1977.
I had recently returned home from boarding school in England after seven years away. My twin brother Nick and I had left at age ten and returned just before our seventeenth birthdays. Not long after coming home, my mother sat us down and explained that my parents had separated.
The news didn’t upset me as much as it might have. Perhaps after years of growing up largely apart from my parents, I had already become emotionally independent. Or perhaps I simply had one challenge too many to process.
Whatever the reason, my attention quickly turned to something more immediate.
Money.
My mother was suddenly faced with supporting three boys and my sister on her own. A Friday night trip to Roy Rogers was a luxury. If there was money left over, perhaps we could see a movie. She found work to tide us over, but she needed something with better pay and benefits.
Nick and I did whatever work we could find. We delivered The Washington Post, waking at 5:30 each morning to finish our route before catching the school bus. We mowed lawns, babysat and accepted almost any odd job that came our way.
One of those jobs came through a Czechoslovakian family named Dolezal.
Mrs. Dolezal taught piano from her home while her husband, Mr. Dolezal, worked as a plumber. If I wasn’t babysitting their children, I was helping around the house. Before long they became much more than people who gave me work. They became friends.
Then came Christmas Eve.
Our hot water heater failed.
For most families it would have been an inconvenience. For ours, it felt like a crisis.Money was tight, and replacing a hot water heater wasn’t in the budget.
When Mr. Dolezal heard what had happened, he came to our house, replaced the hot water heater and refused to charge us for the labor.
I thanked him profusely and thought little more about it.
Only years later did I realize what he had really given us. It wasn’t simply hot water. It was relief. It was one less burden for my mother to carry.
I had no idea how quickly life would change for the Dolezals.
Not long afterward, Mr. Dolezal died unexpectedly while working. He was still a young man.
Mrs. Dolezal was suddenly left to raise her children alone.
Looking back now, I see the parallel I couldn’t appreciate then. My mother was trying to rebuild her life after the end of her marriage. Mrs. Dolezal was trying to rebuild hers after the sudden loss of her husband. Their circumstances were different, but both were suddenly carrying the weight of an entire family on their shoulders.
I still remember walking into their home that day. Only days earlier it had been filled with piano lessons, children’s laughter and the ordinary rhythm of family life. Now it was filled with disbelief. Friends and neighbors came and went, each trying to comfort a family whose lives had changed in an instant.
I stayed until late that evening. Looking back, I don’t remember finding the right words. I simply remember being there.
As the funeral approached, I spent hours telephoning friends and members of the community, hoping to fill the church in honor of a man who had quietly touched so many lives. On the day of the funeral, I sat beside Mrs. Dolezal in the limousine and remained close throughout the service. She was a grieving wife and mother facing the unimaginable.
At seventeen, I wasn’t trying to do anything extraordinary. I simply wanted to help a family that had shown so much kindness to mine.
Then life, as it always does, moved on.
Only after reading Mrs. Dolezal’s letter did I realize that while I had spent decades remembering a plumber who refused to charge for a hot water heater on Christmas Eve, she had spent those same decades remembering a teenager who simply showed up when her world fell apart.
Her words reminded me of moments I had almost forgotten. She remembered the phone calls I made in the days before the funeral, hoping the church would be full for Mr. Dolezal. She remembered me sitting beside her throughout that painful day, creating, as she wrote, “a great sense of emotional stability.”
Then came the sentence that stopped me.
“You were a young man at the time but you took on a heroic task.”
Reading her letter brought tears to my eyes.
Not because she called me “like a son.”
Not because she thought I had “taken on a heroic task.”
But because I had never realized that what felt ordinary to me had become unforgettable to her.
We spend much of our lives measuring wealth in dollars and cents. We follow our investment returns, account balances and net worth.
Yet some of the greatest returns never appear on a balance sheet.
Sometimes they come from an unexpected act of generosity.
Sometimes they come from simply being present for another person.
And sometimes they return to us decades later in the form of a letter, reminding us that while we remembered the kindness others showed us, they had quietly spent years remembering yours.
What a beautiful story. This is going to stay with me for a very long time.
Julie, thank you so much. That means more to me than I can say. If the story stays with you, then Mrs. Dolezdal’s kindness, and her beautiful letter, will continue touching lives long after both were written. I think that’s a wonderful legacy, and I’m grateful I had the chance to share it.
We need more of this in our world. Beautiful story and goes to show how kindness has such a ripple effect.
Jeff, thank you so much. I couldn’t agree more. Kindness has a remarkable ripple effect, often reaching far beyond the moment itself. Mrs. Dolezdal’s kindness touched my family all those years ago, and through her letter, it continues to touch others today. I think that’s a wonderful reminder of the difference even the smallest acts can make.
I miss Jonathan terribly. But I have to say…this is probably the most insightful and meaningful post I have read on this forum. Thank you Andrew, for so eloquently describing the most impactful purpose we can ever have in this life…to be a positive, memorable presence for those whom we care about. The more we all do this, the better everyone’s lives become. Thank you so much for sharing.
Darelyn, thank you so much. Your words truly touched me. I miss Jonathan every day, and I know many others do as well. If this story reminded readers that the greatest impact we can have is often through simple acts of kindness and by simply being present for one another, then it accomplished exactly what I hoped. Mrs. Dolezdal’s letter reminded me of that lesson in a way I’ll never forget. Thank you for such a thoughtful and generous comment.
What a wonderful memory! Thanks for sharing.
John, thank you so much. It truly is one of those memories that has grown more meaningful with time. I’m grateful I had the opportunity to share it, and I appreciate you taking the time to read the story.
So sweet! Thanks for writing about this experience. Loving others through presence and awareness of their burdens. At 17 my father was in intensive care for three weeks and we thought he would die. It was overwhelming to all of us, but especially for me as the oldest child and only son and most of all for my mom. It left lasting scars.
Steve, thank you so much for sharing such a personal memory. I’m so sorry your family had to go through that, especially at such a young age. Those experiences leave a lasting imprint on us. Your comment beautifully captures what I hoped to convey, that sometimes our greatest gift isn’t finding the perfect words, but simply being present for those who are carrying a heavy burden. Thank you for reading and for sharing your story.
A beautiful story, Andrew. Thanks for sharing. Kindness matters, and it touches people’s heart.
Thank you so much. I couldn’t agree more. Kindness has a way of reaching people long after the moment has passed, often in ways we never realize. Mrs. Dolezdal’s letter was a wonderful reminder of that, and I’m grateful you took the time to read the story.
Excellent post!! Thank you!!
Thank you very much! I’m delighted you enjoyed it, and I truly appreciate you taking the time to read it and leave such a kind comment.
Thanks Andrew for this heart warming post. Bless you ALL
William, thank you so much for your kind words. I’m grateful the story touched you. Wishing you every blessing as well, and thank you for taking the time to read and comment.
Andrew, your story was lovely and touching, and to me made even more memorable that it was a letter and not an email. Something personal for you to keep.
Sonja, thank you so much. I hadn’t really thought about that, but you’re absolutely right. There’s something very personal about a handwritten letter. I still have Mrs. Dolezdal’s letter, and being able to hold it and read her words again makes it feel as though she’s speaking to me all these years later. It’s a gift I’ll always treasure.
Andrew, this excellent story certainly disproves the theory that “no good deed shall go unpunished”. Perhaps because of your time in that boarding school, or maybe despite it, the Clements boys turned out pretty special.
Thank you so much Dan for your kind words. I smiled at your opening line. I often wonder how much of who we become is shaped by our experiences and how much by the people who come into our lives along the way. Whatever the answer, I know the Dolezals played an important part in mine. I’m grateful our paths crossed, and even more grateful that Mrs. Dolezdal’s letter reminded me of that all these years later.
Andrew, your story brought to mind my mother’s friend. After my father passed, my 67-year-old mum was lost. A nearby neighbour, thirty years her junior, took it upon herself to befriend my mum, and they went on to forge an eighteen-year friendship. What I didn’t mention is that she was living with cancer for nearly the entire time she knew my mum. She had this attitude that she never knew how long she had left, so she lived life to the fullest — and dragged my mum along on her coattails. Together they took more road trips than I could count, multiple overseas holidays, and countless trips to the movies and theatre. She was a godsend to my mum and made her widowhood a time of great happiness. She passed away at just 55.
Mark, thank you for sharing such a beautiful story. Your mother’s friend sounds like an extraordinary woman. Despite living with cancer, she chose to invest her time in bringing joy to someone else’s life, and what a remarkable gift that was. It’s wonderful that your mum found not just a friend, but someone who helped her rediscover happiness after such a profound loss. Reading your comment reminds me again that the greatest legacy we leave is often found in the lives we’ve touched. Thank you for sharing that with me.
What a lovely story. Thank you so much for sharing it. It sounds like they were quite the couple, and it also sounds like your parents raised some very fine kids, too.
Thank you so much. The Dolezals truly were a remarkable family, and I was fortunate to have them in my life. As for my parents, despite the challenges our family faced, they gave us values that stayed with us. Looking back, I’m grateful for the many people who helped shape the person I became.
Thank you, Andrew. I’m so glad that Mrs. Dolezal sent you that letter.
Thank you so much Linda. So am I. It’s one of those gifts that arrived decades after the events it described, and it gave me a completely new appreciation for how deeply our lives can touch one another. I’m grateful she took the time to write it.
Thank you so much for another touching post, Andrew. Your efforts are helping ease our sense of loss from Jonathan’s passing.
In the same spirit as your story, I’ve been listening to the weekly My Unsung Hero podcast: a brief, simple anecdote recounted by someone whose life was touched by someone else’s kindness.
Thank you so much. Your words mean a great deal to me. Jonathan is deeply missed, and if sharing these stories helps keep alive the values he cared so much about, kindness, compassion, and seeing the best in others, then I’m grateful.
Thank you also for mentioning My Unsung Hero. It sounds like something I would truly enjoy, and I’ll be sure to give it a listen. I appreciate you thinking of me.
Lovely story, Andrew. So true that some things we forget as being of small consequence are actually much appreciated and long remembered by others.
Andrew, thank you so much. I think that’s exactly what Mrs. Dolezdal’s letter taught me. We often underestimate the impact of our everyday acts of kindness because they feel so ordinary to us. It’s a humbling reminder that we may never fully know the difference we’ve made in someone else’s life.
Thank you for sharing. What a wonderful reflection on life and the little things that matter.
Jeff, thank you so much. I’m glad the story resonated with you. It’s often the little things, the quiet acts of kindness and simply being there for someone, that leave the most lasting memories. I appreciate you taking the time to read it.
Good post Andrew. It is very touching to receive a letter like that. You were there when she needed you the most. Being there with her at that time mattered much more than eloquent words.
Jerry, thank you so much. I think you’ve captured exactly what Mrs. Dolezdal’s letter taught me. At seventeen, I didn’t think I was doing anything special. Looking back, I realize that simply being there mattered far more than any words I could have found. Thank you for such a thoughtful reflection.
“But because I had never realized that what felt ordinary to me had become unforgettable to her.”
I think this describes a humble caring person.
Thank you so much David. I think that’s one of the greatest lessons Mrs. Dolezdal’s letter taught me. The things we consider ordinary acts of kindness may become extraordinary memories for someone else. We often never know the difference we’ve made, and I find that both humbling and encouraging.
Andrew, in addition to your moving reflection, your above comment, “We often never know the difference we’ve made, and I find that both humbling and encouraging,” is a sentiment that has motivated me for a long time. In my case, as a home visiting nurse (think Call the Midwife), I tried to spread seeds of hope and comfort, usually never knowing if those seeds grew or not. That was okay. In several wonderful cases, I learned that the woman and her children had not only survived but had come to thrive.
A beautiful message and a tribute to you and the Dolezals.
Thank you so much. I appreciate that. More than anything, I hoped to honor the kindness the Dolezals showed my family. Mrs. Dolezal’s letter reminded me that the smallest acts of kindness can leave the deepest and most lasting impressions.