The chat bots most companies use are worthless and a waste of time for providing answers. Vanguard got rid of their 'secure message' function for most clients. That probably contributed to their call volumes going up and ridiculously long hold times....
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The chat bots most companies use are worthless and a waste of time for providing answers. Vanguard got rid of their 'secure message' function for most clients. That probably contributed to their call volumes going up and ridiculously long hold times....
Post: Barely Holding On
Link to comment from September 8, 2022