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Comments:
We had a similar experience with Xfinity. Xfinity was our only choice if we wanted high speed internet. Internet, TV and phone was running us about $240 per month. Google Fiber came to our neighborhood. I went to the Xfinity store and said, we're happy with Xfinity except for the price. If you can get your price below $200 we'll stay with you to avoid the hassle of changing providers...trenching across our yard, learning new system, etc. The Xfinity store refused to lower their price. I called several Xfinity customer service numbers. Same story. So we changed to Google Fiber. When I returned the Xfinity equipment to their store, I was told...oh, since you now have Google Fiber, we can give you all you previously had for about $150. I will never do business with Xfinity again unless I have no other options. Also, Google Fiber was impressive...showed up when they said they would...free equipment...their system works superbly...and the price is just what they advertised. My wife and I are glad we changed.
Post: Favoring Fiber
Link to comment from June 21, 2024